Complaints
It is always our intention to provide a first class standard
of service. However, if you have any cause for complaint
you should;
- Decide what your complaint relates to.
- Please write to us at UK Loans and Finance, Rotterdam
House, 116 Quayside, Newcastle Upon Tyne, NE1 3DY or call
us on 0800 027 2559 and you will be given the details
of our complaints procedure.
- In any event you may subsequently refer your complaint
to the Financial Ombudsman Service at Financial Ombudsman
Service, South Quay Plaza II, 183 Marsh Wall, London E14
9SR.
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